There are several medical alarm system providers available in the market. You have to choose the specific one wisely.
Find out about the monthly fees and examine the contract.
The monthly monitoring fees are the major cost so check this out first. The monthly fee is charged to have your alarm equipment monitored 24 hours a day by a team of response operators trained to handle emergency calls. The monitoring fees range from about $20 to $75 per month. The installation fee ranges for $0 to $100. Most medical alert systems companies will rent the equipment to you for free for as long as you need it. Look for a company that uses a month-to-month agreement with no cancellation or termination fees.
Choose a medical alarm monitoring service that uses live operators.
Make sure live operators are employed to deal with calls at the monitoring center and not a phone response or voicemail system that would cause delays. Ask about the speed of response to calls.
Find out about the operator training process.
You want qualified people to assist you when you make a call. Ask what type of training is provided and how long staff spend training before going on the job. Typically 4 to 8 weeks of training is provided.
Get an easy-to-use medical alert unit.
The base unit and the wireless transmitter should be easy to use with large illuminated buttons. Make sure the units chosen are suitable for your needs. Find out over what distance the transmitter can communicate with the console i.e. will the system work if you are outside. You must confirm with the provider that alert system has power backup facility in case of power failure.